Quote:
Originally Posted by tonybsg
Look into the shipping costs Ryan, this was more expensive than the Dead Space 3 CE!
Waiting for your response, and in case of a misquote, what happens to customers that have already ordered it.
|
I imagine that at these numbers, few to no people have actually paid them. But if we end up changing the prices, we'll dig into everyone that did and refund them, for sure.
I got ahold of our operations guy, and he agreed that it seemed wrong. We won't be able to fix this until Monday morning, but we'll see what we can do. It looks like the item was set up one pound over our standard rules for weight-based shipping, so it's defaulting to the "could be anything" fallback rates. I'll make sure we figure out exactly how overweight and oversized this thing will be, and we'll structure the shipping table so the rates are intentional and not just defaults. Hopefully that will make it better, but we won't know until we get some more info and look at all our options....
Sorry for the confusion, everyone. We're at 724 left (excluding all the holdbacks), and I imagine they'll go fairly slowly over the weekend while the rates are still what they are. I'll update when we know more.