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Originally Posted by OniRyo
I've ordered my Dragon's Dogma Limited Edtion from Yamato Touch, and they shipped it pretty quickly and i got it quite quickly here, seems they aren't good when it comes when you buy a item after the release, like i read though.
(Sorry for the doublepost).
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Mine was a pre-order months ahead of release. They shipped it without any problems but didn't put any customs info on it so it was stopped by customs who sent me a letter requesting invoices to show the value of the item. I did all that but it never turned up. Long story short it turned out Parcel Force had it but hadn't put a note through my door to tell me and so had sent it back (odviously this isn't the websites fault). The problem came when I tried to get Yamato Touch to re-send it; my order history on their website shows it being returned but they won't resend it even though I told them I would pay for shipping again. I've sent dozens of emails but they never reply and to this day it still shows on their website that they're processing my order.
So that's why I hate Parcel Force and Yamato Touch. They may ship things quick but if anything goes wrong you're up shit creek.