Quote:
Originally Posted by Treehouse_Ryan
For the record, the 2 week cancellation is intended to be more bark than bite. We say that to encourage people to mean it when they order, but we're flexible about giving people their full amount back. I'm not saying we won't keep the 20% ever, but if you ask really nicely, or are a little past the 2 weeks, or have a good story we'll usually work with you about it....
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I think that's very fair, particularly since the 2 week window is made crystal clear up-front. It can certainly help you to earn a little praise and recognition to go easy on us poor collectors from time to time
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