Quote:
Originally Posted by SwiftDeath
What email are you referring to rasmusvn? Did an email you get from treehouse claim you should have received your lithos in mint condition?
Suks about your lithos being stuffed together
While not ideal a 4" tube would allow for them to be reasonably well packed if it was done correctly which I doubt it was
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More or less.
I'm talking about the replacement e-mail, which says:
The order to have them reprinted is in, and they will be rushed to our
warehouse when they're done so they can start shipping out to you in
mint condition right away. We're being told to expect shipping to
start the week of April 1st, but we'll do everything we can to make
sure you get as perfect a litho as possible as soon as possible.
So why should one accept only a partial refund when they apparently ship out in mint condition? And the litho being wavy or creased doesn't fall under "as perfect as possble".
It's also frustraing that they make a statement like the above, when they also say:
...standard caveats apply here where perfection is impossible to deliver and damage is a sliding scale of severity, but we do honestly want to work things out when things go wrong
I think I sound like a broken record
