[Gemini-Phoenix]

I just posted my complaint letter to PLAY.com over on SGH. Go check it out mate!

Yes, very true. The courier was very ashamed to hand it over. My mother was actually bricking it as she thought I would blow my top as soon as I saw it! Luckily though I was in a good mood yesterday and dealt with it in the appropriate manner.

I had the chance to refuse delivery, but I accpted on the grounds that I wanted to take pictures to show off to everyone to prove that I don't make this shit up! The courier made a note on her PDA to state that it was damaged upon delivery, so that will help my cause somewhat