Quote:
Originally Posted by Redmagster
You've all got to remember... This is learned stuff not a basic human understanding...
I have had steelbook editions delivered with utterly battered steels and a row ensues with the seller who thought that 'because the disc was immaculate that was all buyers cared about'....
You gotta think that if steels and CE bits were universally accepted as having a high value no one would get a good deal ever...
It has got to be really specific - most sellers genuinely believe they have gone the extra mile for you... Most are not resellers who understand collectors and are trying to describe stuff very precisely they are average joes who just don't see items like we do. Don't give them a hard time... They really don't get it and why would they...
Give them very specific instructions and offer to pay the difference if it costs more... Most have only sold a handful of items and maybe all their others survived the journey in a piece of tissue...
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I could understand that except for one key detail (in my dealings at least):
I always send a message before buying asking them to carefully look it over for any scratches/dents/dings/missing paint. I tell them that I am very, very fussy and I want them to please scrutinize it very carefully. I also tell them to wrap it in a generous amount of extra bubble wrap because they are very fragile and I don't want it getting damaged at all. There is NO excuse for them still royally mucking it up.
Even if I didn't do that, though. Regardless of understanding collectors or not, shouldn't it be common practice to send things in a way so that they don't get damaged? That just seems like basic level business. Like the people that send boxed games in a padded envelope. It doesn't take a genius to figure out that the
tiniest amount of pressure will result in major damage to the product. You don't have to understand the mentality of your buyer, but it is the seller's job to deliver the item in the same condition that it was sold in. That goes for items in any category.
You take my second paragraph and add it into my first paragraph about blatantly spelling it out for them, and there is less than no excuse for all the damaged products I am constantly receiving and having to deal with.