Quote:
Originally Posted by Zaku77
I could understand that except for one key detail (in my dealings at least):
I always send a message before buying asking them to carefully look it over for any scratches/dents/dings/missing paint. I tell them that I am very, very fussy and I want them to please scrutinize it very carefully. I also tell them to wrap it in a generous amount of extra bubble wrap because they are very fragile and I don't want it getting damaged at all. There is NO excuse for them still royally mucking it up.
Even if I didn't do that, though. Regardless of understanding collectors or not, shouldn't it be common practice to send things in a way so that they don't get damaged? That just seems like basic level business. Like the people that send boxed games in a padded envelope. It doesn't take a genius to figure out that the tiniest amount of pressure will result in major damage to the product. You don't have to understand the mentality of your buyer, but it is the seller's job to deliver the item in the same condition that it was sold in. That goes for items in any category.
You take my second paragraph and add it into my first paragraph about blatantly spelling it out for them, and there is less than no excuse for all the damaged products I am constantly receiving and having to deal with.
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With the detail you give there is no excuse...
On your other point 'it doesn't take a genius' sadly ebay is populated by those whose brain cell took a walk long ago cos it got lonely....