THe shipping program is the worst damn thing ever.
I got have gotten 3 packages in the past couple moths alone damaged and all had a "Pitney Bowes" label on them.
I even told the sellers why this happened and why i wanted a refund.
Be careful when adding international shipping option to one listing... when you go to make another after that it will automatically check the GSP option (which is just plain scammy).
Not sure why eBay is pushing this so hard... if they really want it to work and are making that much money from it they should make sure there is proper over site at the re-packing facility.
Quote:
Originally Posted by Murtera
Right, I agree to a point. Fragile items however are more of a reason to inspect if you ask me. These items have a higher probability of being broken even in the domestic part of shipping. Verifying the item is still intact and not broken before shipping it out is extremely helpful. It prevents buyers from having to deal with it. It also shows that it was in fact the sellers issue that the item was broken. If they did not inspect items beforehand, they could potentially be out a lot of money if the item was broken in the domestic shipping part.
If the item is opened, it is then repacked professionally by the company. If this wasn't done, eBay would lose a lot of money for it. Even with this though, everything isn't perfect. There are bound to be items damaged during shipping eventually.
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IMO the issue is not so much that they open to inspect (although that is an evasive side effect) but what they do right after that is disturbing.
They seem to not just tape to back up, most of the time they seem to take out a lot of the cushioning (sometimes replacing it completely with inferior packing) and even going as far as changing the box sometimes. Some of the works seem to just jam the packing in and when someone is shipping a collectable that should not be damaged in any way shoving wads of news paper up against certain things can damage them.
Also from the eBay policy quote you posted it is not even a guarantee against refunds. Your still at the mercy of eBay's interpretation which will of coarse be a huge conflict of interest if they (or their business partner Pitney Bowes) have to pay for both parties.