Quote:
Originally Posted by Murtera
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Basically, if it is the shipping centers fault, there is no fault to buyer or seller.
If you guys have any questions about the program, just ask.  |
If it works that way I'm curious how a situation like what Luke (in the video) experienced is possible. The items were clearly not re-packaged properly by the shipping center. As a result they arrived damaged and when eBay was contacted they blamed the seller and gave him the run around until he gave up fighting.
Talking about the policies is fine and dandy but from what I've read and seen (first hand) they don't actually translate into reality.
If you really want to champion this service then you should contact Luke, I'm sure if you got his situation resolved properly he would do another video on it.