View Single Post
  #7  
Old 08-20-2013, 09:28 PM
Treehouse_Ryan Treehouse_Ryan is offline
Treehouse Employee
 
Treehouse_Ryan's Flag is: United States Denver, CO
Join Date: Jan 2013
Posts: 430
Default Re: Online Bethesada store opens!

Quote:
Originally Posted by Clusks View Post
I ordered on the Vault-Tech watch on the 29th July (so close ), but it says I paid $47 for shipping.

When I go to the checkout now and get a quote for shipping it says it's only $25! (and has "customs duties free" next to it in brackets).

So does this mean I may have already paid for the customs fees?
Wow. I would definitely cancel and re-order then. I just asked about this and the watch was initially set up in a USPS group, so while you should be free from extra fees, you may as well save that $22....

Quote:
Originally Posted by ingmar1988 View Post
Hi Ryan, thanks for your reply. Would there be any ETA on when other european countries be added?

On the topic of combined shipping. Your treehouse account is used in all stores together so that should make things a little easier.
What i would prefer, is that you pay a certain fee, to be able to get your items stored (just for the example, this will cost you 20 dollar a year, just to get the option to do this). After you pay this, a new address will be added to your account (a locker number in a treehouse warehouse), which you will be able to select at checkout. Chosing this shipping option will be free. This will also mean, your items will be marked as shipped.

As long as you have your yearly subscription, you will be able to keep your items there. Lets say, you are only allowed to store max 10 items at any time. When you want your stuff shipped, you login into your account and request total shipping cost. This will be than calculated, after which you can pay and items will be checked out. Of course this will take a little time for you guys, so lets say you charge a 5 dollar fee for doing so.

Afther postage + fee (plus maybe vat) is calculated, you can pay for this. And the items will be send!
"Shipped" means something specific in terms of moving money around. Technically, all money we collect is deferred revenue that we can't recognize until it ships (and leaves our hands to you). So I don't think it could be as simple as shipping to a locker to mark the step complete, but that's still a really clever way of handling it. I'll write that up and circulate it internally and keep trying to get some movement on this....
Reply With Quote