Quote:
Originally Posted by bob512
I received this in an email today for Blacklist
We always endeavour to have pre-orders delivered to our customers on, if not before, the release date. On this occasion to ensure you received the game on or as close to the release date as possible we have despatched to you the standard version of the game initially. The steelbook case will be sent in the next few days due to an unexpected delay.
We?re very sorry for any inconvenience that this may cause you and fully understand that this may be frustrating. We would like to offer you a 10% discount code as an apology.
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Well, that's highly amusing. I received an e-mail from the so-called Customer Service with a load of guff i need to print out in order to send the copy of the game i received back.
Now, according to your e-mail if i send the game back and receive the steelbook in the next few days then i'm gonna be out one copy of the game.
Christ, what a bunch of incompetent tossers these people are.
Edit: I've actually managed to find a phone number to contact Zavvi Customer service direct. If anybody is having similar problems i suggest you follw my lead and ring this number tomorrow 0844 264 0702.
You never know, you might actually get some constructive help from somebody who knows what they're talking about.
Then again . . . . . .