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Old 02-11-2014, 04:39 PM
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Default Re: Having Issues Ordering from NA Square Enix Store

Quote:
Originally Posted by Cheshire-Grin View Post
So, I have a friend in the US who has been trying to order Lightning Returns: FFXIII CE and Drakengard 3 CE. Is there meant to be an order confirmation directly after ordering, and does the store take payment upfront? Any help would be appreciated!
To my understanding for every pre-order on digital river, the money is taken out right away. So if the person trying to buy it, but doesn't have the funds available He/She wont be to purchase the item. Also after the purchase you wont get a confirmation right away, you'll receive an email saying the purchase has been processed, in about a week or so.... even though they already took your money and when the item is ready to be shipped you'll receive another email.

they have pretty shitty customer service
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