Quote:
Originally Posted by Gazereths
OK i've made another order with both. I paid for the first with my PP balance plus a little from a CC....The second was from my bank account.
How do I go about cancelling the first? I might be being dumb but I can't see a clear 'cancel order' option. Also will it be refunded to the PP balance and CC as it was paid (about 80% PP balance and 20% CC)
Still if there are only 24 left it might be worth keeping the first.
[EDIT] I assume I can cancel at any time up until the ship date?
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We have to look up whether an order is cancelable (has it shipped, etc), so we don't have a way for you to do it yourself (even though in this specific case, we know the answer, we haven't figured out the best way to teach the system these nuances). Open a customer service ticket and they'll sort you out. You can cancel at any time up to when it gets packed, but you won't know that in advance, and they'll have to have gotten to your ticket beforehand as well (we try to have cancel requests bubble up to the top of the queue, but like all automated systems, it's not perfect).... So don't cut it too close is all I'm saying.
I can't say for sure how the money will be returned in that circumstance since it's up to PayPal's policies, but I expect it'll be largely straightforward....