[Gazereths]

You can never have a Shepard that will satisfy all, over even the majority of people, because of the customisation options in game. They chose Sheploo (Male Shep modelled after Mark Vanderloo) as the 'canon' or 'official' face of Shepard so we all have to accept that. you knew what was on the litho before purchasing it so I don't see how you can mark it down for that reason. Other points are valid though.