[gurpswoo1]

Don't know if this helps, but the real number for GAME customer service is: 01256 784000. No need to call the toll number.

In terms of the blocking, the new site has a system that is directly connected to the address. Both a Credit card and address are linked even though they are separate in the account section.

I fixed this by:

1) Go to Account
2) Select "Edit personal Details"
3) Select "Wallet" from the Left
4) Select "Delete Card" - You should have no cards there
5) Now "Select Manage Addresses"
6) Select "Add New Address"
7) Fill in the details but do not enter details that are NOT necessary or compulsory
8) Save the address
9) Go back to "Manage Address"
10) Delete the old address, you may have to make the new address default
11) Go back to "Wallet"
12) Select Add New Card - enter the new card details
13) Ensure that you tick the circle at the bottom, which is the address you just entered. This creates a new link to the a card and the address
14) Save

15) It should now work.