Quote:
Originally Posted by toxicatom5
RANT:
Awesome. I got my bucking bronco vigor with damage and immediately contacted Digital River. They said nothing could be done since 30 days had elapsed since the order was placed, even though it was a PRE-ORDER and it didn't even arrive until 30 days after I placed the order. Way to go Digital River. Nice job screwing up what used to be a good store with good customer support. Everyone take note of this Digital River policy so you don't get screwed on pre-orders from the Irrational Store in the future.
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Yeah that is bullshit and something they should not ever try to say to you. Wrong.
You do have options if they are not willing to see reason. If you paid by PayPal you have their resolution center (45 days). If you paid by Credit Card... you have the chargeback option (though this option is not a great option... but if you feel screwed enough it is your last line). Or if you paid through PayPal with a CC you have both options.