[toxicatom5]

Appreciate that usiris, and I'll definitely keep that in mind. Certainly I mean no disrespect to you or anyone at DR, I'm sure there are many great people who want to make the company the best it can be and understand your customers, but the pattern I have experienced so far with DR has not been positive. And based on a lot I've read here and elsewhere I'm not the alone. Believe me, as someone who likes to buy LEs and video game memorabilia (don't we all?) I'd love nothing more than to see DR improve and take care of their customers on a more consistent basis. If there is something that you think I or anyone else can do to make our voices heard among an influential audience at DR, let me know. I'd be happy to participate in a healthy discussion.