[bmcphail808]

Square finally got back to me this afternoon, exactly three weeks to the day since I contacted them and all they offered was a replacement box shipped flat. I told them that I expect a full replacement. They haven't responded yet, but I suspect they will claim they have no replacement stock despite the fact that I notified them of the problem before they even had their launch event where they sold many copies of the CE. Totally infuriating and poor response from a company that should know better.