Still not heard back from EB Games. I called them and they said ''a lot of people were in the same position and we are organising copies of the CE for those, but will get in contact with them later''.
Got a bad feeling about this.
For those that have yet to finish 2.55, this is my feelings on the ending:
No spoilers. Before this weekend comes around, which includes the Heavensward introductory cinematic, i strongly suggest you finish 2.55's main story as it will include spoilers from pre-Heavensward and the final events. The main protagonist ''meteor'' in the trailer's is said to be very upset following the events which transpired. Dont watch the trailer until you complete 2.55.