Quote:
Originally Posted by singer07
I feel the same way as you do except when a retailer takes a preorder, they do have some responsibility to the customer. Which is why the other retailers you mentioned feel they need to give some compensation to their customers. Its the right thing to do.
And if everyone had to take a guess at which retailer wouldnt do anything, everyone would be voting gamestop.
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I think you are making the classic mistake of thinking a pre-order is a promise. I suppose if they take all your money up front then it is... but most do not take any money until the item ships for this very reason as it is an unproven immaterial item at that time. Also the are allotting pre-orders based on manufacturer promises.
I see very little fault, if any, on the side of retailers in this instance. The only point I am really making is they did not "have" to give you anything and the only reason some did is they care about their customers business... not because they were at fault somehow.
I guess maybe look at it this way. You asked me to get something for you at the store because that store had told me the item you want was going to be in stock the next day. I go to get it for you but they say they are never getting it. Do I, the middle man you ask to get you an item, owe you something? Is that my fault? I know that is sort of a different situation but the overall theme is the same, the main difference being I am individual offering to grab you an item to help and they are a corporation offering to grab you the item for a profit.