Re: Online Bethesada store opens!
Ryan said it is because the large volume of requests they got since the announcement of Fallout 4 Merchandise. Ryan explained to me that they have increased their staffs in the CS department, but it seems the problem is bigger than that.
It took me about 3 weeks, JUST to get a proper response from their CS to acknowledge that the prints I got are damaged. And that also because I kept bugging Ryan, to get the proper responses. Now, it has been more than 2 WEEKS, and I have yet to receive my Replacement prints. Told me it would be done 'soon', but up to now still have not received any tracking code.
Ryan has been one of the best guys here, to help us out, but there is also that much he could do.
I used to love Treehouse, as they sell things which we all love, and at a really affordable price, with really quick responses if I encountered any problem. And please dont get me started how they take care of my prints (they have only ONE job..)
The take over by ThinkGeek has been a mess so far. Extremely disappointed tbh.
*rant over*
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