Quote:
Originally Posted by KnightOfTruth
Was going to say the same thing Funky, and nothing personal here, just some info. Ryan does us a HUUUUUUGE favor and service by being a liaison on here for us, notifying us of deals and somewhat "inside" information when he can. He 1) is not even in a customer-service related position as far as I know and 2) even if he was, wouldn't and shouldn't be required and expected to handle such issues from this medium. (a totally non-related 3rd party website forum)
I totally understand your frustration - seems like the whole internet has experienced the same thing since the merge/take-over over there, but I just don't think your words regarding Ryan on here are warranted at all. He's our "hero" (when he can be), not the problem... it's kind of like blaming Batman for all the troubles in Gotham. 
 |
Ok, first of all, I am simply commenting on my frustration with the gearbox website which to my understanding is part of the treehouse brand.
Second of all, not once have I said anything bad about Ryan himself, merely at the service provided by the company. The only time I had even mentioned Ryan, was by simply asking if he would be able to find some time to respond...
So no, it's not like blaming Batman for all the problems of Gotham if you had in fact read what I had actually written..