Well, I got a reply to my ticket. I'll add it to the toppost as well.
I really don't get their minds... I'm never giving even a cent to them.
Sent them photos of my box which is pretty dented and has a tear in it as well on a corner, it's PART OF THE ACTUAL BOX. I did not ask for a replacement, just stated how horrible it is that it's not even sent protected, just the actual package itself, sending stickers on it and done. Wow..
Quote:
Hi Kevin,
Sorry to hear you didn’t connect with the South Park crate! We have several core goals with each crate we create. The first goal is to find great product from classic time tested favorite franchises. The second is to introduce Looters to the best new and emerging properties. And lastly, we try to way over deliver on value, while focusing thought and energy into the content and theme.
Our team works long and hard to curate each crate that we hope everyone will love, but we understand we aren’t going to hit the nail on the head for all our Looters.
We listen closely and appreciate you taking the time to let us know what you thought of this month’s crate, and I will be sure to pass your feedback along to the rest of the team.
As for the "subscription" that is just for records keeping, and that will not renew as this is a one time crate.
Lastly, I reviewed the photos you sent, and do not show sufficient damage to that crate, so we are unable to replace that, so I do apologize for the inconvenience.
Should you have any other questions, please let us know and we'll be happy to help!
Thanks!
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