Hello Albert,
Thank you for clarifying which product you have previously ordered. The Assassin's Creed: Syndicate Jacob Frye Premier Scale Statue has experienced delays with manufactures due to new modifications and improvements to the statue's magnetism. As of now, we are currently scheduled to begin shipping this collector's item in Q2, more specifically June 2017. We sincerely apologize for the extended delay and inconvenience this may've cause you. Please know, we have received the final paint sample for this item and it looks spectacular! We cannot wait to start shipping this item out to customers and can ensure you that once you receive this collector's item, it'll be well worth the wait.
We thank you for your patience and appreciate your support. If you have any further questions, please don't hesitate to contact us at
help@projecttriforce.com.
Best
---
Walle Li | Customer Service Representative
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Part 2
Hello Albert,
Our records indicate that you have a preorder deposit of $100 and have a remaining balance of $400 for the Assassin's Creed: Syndicate Jacob Frye Premier Scale Statue. When the collector's item is ready to ship to customers, we will be notifying you to complete your preorder, at which time you may update any new payment information.
Best
---
Walle Li | Customer Service Representative
That was April 24th
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