Quote:
Originally Posted by JCage
R/E Jacob Premier from Triforce discussion above, paid my balance and awaiting shipping as well. I literally preordered this two years ago!
JC
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UPDATE ON TRIFORCE JACOB....
So I paid my Jacob balance in response to message on October 2 that they expected him to ship the following week. Whelp, realizing today that this was three weeks ago, I sent friendly message to Triforce asking them about the CONTINUED delay to which they responded...
"Thank you for reaching out to us! We sincerely apologize for the extended delay and inconvenience. We had some issues with the warehouse and still in the process of resolving it. We certainly understand your frustration with our extended delay with your order for Jacob Frye Statue."
to which I responded...
"extended delay is understatement since I preordered over two years ago in October 2015 and can you provide more specifics on what type of issues your warehouse is having and how long to resolve?"
to which they responded...
"We regret to inform you that the issue in regards to our warehouse is still active and is preventing any package shipments at this time. The estimated shipment will be in Q4 2017 and is subject to change. We can certainly understand the frustration of waiting for this product We sincerely apologize for the delay and inconvenience we've caused you."
Uhhhm, OK. Anyway, heads up to anyone else on the Jacob Frye waiting list. Let me know if you get a different story.
Cheers
JC