Quote:
Originally Posted by Gadgetron
I'm sorry to hear that, but like I said, I can't put much protection with that shipping method, the other way would have been to send in a parcel which would have cost double price for you.
I will make a complaint to the post office, please do the same to see if we can get you the shipping cost refunded.
So for the record for others, if I ship it in an envelope, it has to be less than 3cm thick, which doesn't give much room for extra protection (although I add some that allows post offices to accept the item for shipping) this costs around €10. To send it in a parcel, where there is much more room for protection, it would cost €24.
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I don't think post office can do anything. You should've provided safer protection. 2 pieces of cardboard sheet won't exceed 1cm which can do a lot of protection. I'm gonna sell this one anyway. I've already had 2 and hoped this would be in better condition.