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Originally Posted by kennyrh
Well said Gemini, I'm with you on all points. To be honest it's all getting a bit too much hassle and I've been seriously thinking about packing it in.
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That would indeed be a shame if you did. It's supposed to be easier for you to collect these as you only collect PlayStation CE's, and our hobby needs dedicated collectors like you who focus on one aspect, rather than collector's like me who struggle to collect for everything
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Which leads me to another point about CEs which is the dreadful way that online-only preorders are being handled.
It appears to me that all the major outlets are employing absolute arseholes and, judging by some of the comments I've seen here of late, it's causing measurable stress to some collectors. The fuck-ups seem to get more frequent and more irritating by the day.
It wouldn't be so bad if the so-called customer service in this country wasn't so bloody laughable and, frankly, appalling. Then again, that's just symptomatic of the general attitude that seems to pervade every facet of the gaming industry at the moment.
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There's issues on so many levels, not just with the retailers. Quite often the publishers poorly announce these CE's, except for the few major triple-A releases like Modern Warfare 3 or Assassin's Creed. One such poorly announced CE I feel was for Sonic Generations, where I feel that SEGA could've done more to promote this release
Where the retailers are concerned, they don't seem to have any kind of structure. If I were a major retailer such as GAME or HMV, I would have specific areas of the site dedicated to LE's and CE's (and SteelBooks). I would also be doing all I could to promote these editions, as well as announcing exclusives more. Save for the occasional heads-up on Twitter and Facebook when first added to the site, they very rarely mention these items afterwards
I would say that shipping and packaging is the worst area at the moment, where expensive LE's and CE's are still being shipped in flimsy cardboard boxes. In my own experience, the bigger they are, the more likely they are to be dropped by the couriers. Of course, the couriers are also to blame here, but if these things were packed a little better in the first place then they would be able to withstand more of a beating. If it's a case of having to wait two or three days after release day to have it arrive perfect, then I would obviously choose that option (provided I was told about a delay beforehand)
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I'm beginning to dread next year already . . .
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You and me both! This time last year I had similar thoughts, and at first I thought that 2011 would be a quiet year and the CE's would die down a little bit, but apparently I was wrong and they came thicker and faster than ever before!
But as I said in my initial post, the more we spend on these items, the less we have to spend on other games. Perhaps this is a ploy by the publishers to prevent us from buying games from the competition? But they don't seem to realise that this could also work against them if they're publishing a lot of games close together. Nintendo are the worst culprits for this, as can be seen this year with at least a dozen triple-A games being released in November and December alone, despite very few first party releases throughout the year