Aha, my CE that came in the worst condition was FFxiii CE from HMV.com. Had no problems with them until this specific order that they decided to send in padded envelope. Same issue with Ar Tonelico Qoga from Amazon US .. Geez have some common sense,
1. It's called Collector's Edition for a reason.
2. It's original packaging is made of soft box material prone to damage.
3. It's travelling around the world
4. They could at least pack it well with 4.50 GBP (HMV UK) and 25 USD (Amazon) they charge for shipping. I had order cost 1.00 ish for shipping and they put in a well sturdy box.
5. Still Collector's Edition for a reason.
If I can operate a game store anywhere in the world, I would hire you guys for packing lol
With that being said, I can see staff at EBgames get annoyed at me at times, hehe changed Batman AC steelbook after a day (found a minor scratch on case on close inspection) and Skyrim CE, first box given to me have all dents, and request change on spot with many customers waiting in line to collect their Skyrim. I wish to build up the rapport so I can go in their stockroom to choose myself

Will have fun with FFXIII-2 crystal editions