Quote:
Originally Posted by Codreanu
They are no more. All orders have been canceled and the side is gone.
|
Site is still up just broken. Also I am not sure they said they cancelled all orders, pretty sure they cancelled just the ones that were not supposed to be processed.
Here was their official email after the disaster pre-order time (I was there for 20 minutes trying to get an order in lol I knew odds of getting one were low but man the website issues kept stock for 20 minutes when it probably would have sold out instantly):
"Many of you had issues with payments today. We’re not okay with this, we’re embarrassed, and we’re not opening up sales again until we’re sure that this won’t happen again. With that said, we are delaying international pre-orders until later this month.
If you were charged today, but received no confirmation email, your order did not complete. Charges for orders that did not complete will be reversed back to you. This usually happens within one day.
What we’re doing differently going forward:
We’re spreading out releases into multiple smaller batches instead of releasing everything at once. This will ease the strain on our systems, which will help to avoid the issues we saw today.
We hope you’ll give us a second chance to prove ourselves. We’re new, we’re imperfect, and we’ll always be learning how to be better."
I emailed them after the pre-orders, but long before this apology email, that they should do a lottery of those interested that way there are no bot or website issues.