Quote:
Originally Posted by ferrari100
Been informed is not explicit and not definitive. I was informed my flight from spain last week would land on time but it was 20 mins late arriving at southampton. Im done with this thread now. Its starting to be me
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I think in zavvi's case:
"been informed" = "i'm guessing"
"I confirm" = "I'll just answer whatever so you'll leave me alone"
It's just like an email they sent to me "I confirm that your refund has been processed and your credit card statement will show it in 3-5 working days" then after 1 month I have not received it and when I check again they reply "I can confirm that this has been refunded on xx/xx/xx" and then when I tell them I paid by paypal etc, they finally refund. That's zavvi, nothing they say is 100%
