[RyT]

easily the zavvi can just cancel out paypal as a payment option.. that way the company can either choose to refund via credit card or not.. or usually no refunds but just send replacement.. dodgy I know you can have plenty replacements sent but then again all arrived damaged so not worth it..to get refund you must send the item back.

that is why when I sell something on Ebay, I offer tracking... that way no one can lie about it..

Also even though I have not received my MGS HD Collection yet, I have yet to file a claim with paypal. I prefer to contact them properly first. If they choose to ignore then I'll go paypal.