I can't remember exactly how the packaging was but I don't recall a bad experience and the game arrived in good condition though I didn't keep mine sealed.
This is the way they charge you for your order:
Quote:
Item Sku Qty Subtotal
Agarest: Generations of War Zero - Collector's Edition + T-shirt AGOWZ_CE_TSHIRT_PSP 1 £ 33.33
Subtotal £ 33.33
Shipping & Handling £ 2.92
Tax £ 7.24
Grand Total £ 43.49
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It felt like Aussies were being treated/charged like the residents of Europe where you get tax included!