[jugolicious]

I agree with most points people have made!

The most fustrating thing for me is poor customer service.

Ie. Capcom
I have been dealing with with this company for the last 4 weeks to try to get a problem resolved. I ordered about 10x Resident Evil RC plus sign bonus for a group (not even for me), 3 came damaged with dents in the sign.
-called them the first day and CSR 1 told me he will call me back 2 days later
-No response, I called them back 4 days later and CSR 1 said he will get back to me the next day
-No response, I called them 1-3 times a day for the next 2 weeks. Everytime it would go to voice mail, saying they are dealing with another customer. I am pretty sure sometimes i got hung up on and was sent straight there.
-earlier this week (Monday, April 2nd), I finally got through...CSR 1 told me the department that deals with these kind of matter didnt get back to him, lol? He told me to email him some pictures and he will get back to me ASAP. So I did.
-April 3rd, I called 3 times, voice mail.
-April 4th, I called, there is a new voice mail this time: "Capcom will be closed April 4th to April 10th. Unbelievable!

This has to be one of the worst customer service I have received from any company. I am pretty sure they only have 1 CSR too, which is a joke. If I do not hear anything by April 11th, I will open a Paypal case.

I am not the type to just let these things slide. I have won all these kind of disputes with a company, this will be no exception! I always do so with a courteous attitude, but this is starting to really make me mad!

That is my rant haha =)