Quote:
Originally Posted by jacobpegpog
Hi Saturn,
Your item was sent a few days after I received payment for it, 2 months ago. After you informed me that you hadn't received the item, I sent another - brand new - replacement kit for you.
The kit was returned to me a couple of weeks ago, so can only assume there has some complication when they tried to deliver to the address you supplied me.
I sent the kit again, for the third time, last Friday. I'll provide you with a tracking code to prove this tomorrow.
I apologise for the recent lack of communication, however I've only been in the country twice over the last 2 weeks. I personally don't feel that negative feedback after I sent a replacement item and didn't ask for any shipping costs after 3 attempts is really fair, but so be it.
Toni - Your item was also sent on Friday and I'll send you the tracking number tomorrow.
Thanks,
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I don't see how my negative feedback is not fair - it may be unfair from your perspective, but it can't be unfair if you were in my place. You didn't ask for any shipping costs for 3 attempts or anything like that, I might recognize that, but you could even tell me you've sent it 10 times for free that to me it would be the same: no item, no tracking, nothing. What would you expect me to think? I've been quite patient so far. You could just have sent the tracking and I would blame the postal services. But I have patiently waited for over 2 months and I decided to send you a last e-mail a couple of days ago and waited for your reply before leaving negative feedback. I have been talking to one of the admins and he knows well what happened. I never asked for my money back either, I just wanted the item.
Just send me the tracking codes you have for the two last delivery attempts. If you do that and I find out it was the post service's fault, I'll try to take action. Heck, I'll even pay you the shipping costs for the two deliveries that failed if you show me solid proof.