Josh is the nicest seller I've ever dealt with on any forum and he is the most genuine, honest and affable person. I've bought stuff worth nearly £1000 from him over the last 8-9 months and never did I have any issue with him. He is a busy person and that doesn't permit him to respond to PMs as frequently as we do but he would definitely get back to you within 48 hours maximum after receiving any query.
Some of my most prized merchandises have been bought from him.
I don't know what went wrong in your case @ Saturn but I can vouch for Josh aka Jacob's credibility as a 100% honest, legit, super friendly and trustworthy person.
There has been instances when his parcel arrived at my home even before he provided the tracking number
I hope you receive your merchandise and things get sorted out.