Quote:
Originally Posted by Ezonan
hello all, my order was cancilled aswell, i got through to them late friday and just again today, it took me half an hour to get through on web chat, i had to keep refreshing but got there in the end, they took my phone number and rang me about 3 mins later (quite impressed with that part) my order is now all sorted out and should be comming through on friday as before  im so glad lol, just incase you where wondering mine was also cancilled due to the card changing, mine diddnt expire like most mine was stolen so they sent me a new one but same thing lol. hope this helps someone 
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Mine was kinda the same, got through on webchat after an hour of refreshing. was told someone would contact. 6hours later nothing so back on the webchat, managed to get the rep to call me through sheer persistence and finally got her order re-created.
What an ordeal.