Quote:
Originally Posted by Cosmic_Link
Just got off the phone to Tom! He said he is going to contact the next level of the Customer service team and will get back to me regarding this issue. I asked how long I can expect to be waiting on this issue as and he said, I will hear back from him tonight.
I also said, well I am not the only person who has had this issue and I swear I heard a sigh! XD Who else has moaned to Tom today? Let's make a club! ^o^
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While i do not wish to dash your hopes but the 'next level of support' are absolute shite. They do NOTHING AT ALL
Tom is helpful, he was the one that finally got me a refund after 4 weeks for the freedom edition. BUT thats only after my case was with 'the next level of support' for 2 weeks