I still have a few days to file the complaint before the deadline. I'm gonna try one more time to contact them both. If I don't hear something good, then I'll just go ahead and file the complaint.
Sucks big time for me because of the situation with the gravely ill dude, but I can't afford to throw away money or to contribute a sizable chunk of change for charity. I don't want to file against this poor chap, but I really have no choice.
Here's hoping I hear back from the seller before I have to file...