Dishonored / Skyrim / Fallout Litho's

[Treehouse_Ryan]

I don't think it's possible for anyone to lose value. There will not be more than 300 lithos in existence. The second run should only change when you receive it, not who gets them or how nice it is. It will be otherwise identical and not inferior in any way....

RE: the emails, there were three scenarios that covered 65 people.

1. They bought the litho with some apparel and other things and live in the US or Canada, so we're going to split their shipment. They'll get the things that aren't their litho now, and they'll get their litho as soon as we can send it. Basically, they won't have their order held up on account of this mistake.

2. They bought only other lithos, so we're not going to split their shipment. This slightly reduces the risk for damage because it's only one shipment, but mostly this is about cost. We're waiting for 100% confirmation about how they're packed and will split these shipments if we get new info that makes that option makes sense. Ultimately it's a bummer, but the wait won't be too long.

3. International orders are unfeasible to ship separately, through no fault of their own, but since you guys are used to paying excess for shipping, we thought the least we could do is give you some store credit so you come out with something. This is already or will shortly be added to your account, so it's an automatic process for you. Unless you checked out without an account, in which case you should open up a ticket with customer service if you want your credit.

RE: the numbering, I couldn't see a better fix.... They were going to number them with "B" in the number, and I asked for something different and thought the asterisk was the least offensive. B seems more like second place than a little star, but we had to do something. A different color is a good idea that I didn't think about, but I'm not sure we could have executed it perfectly since we never saw the initial numbering and we're not doing the new ones, so it has to be something the printer won't make any substitutions about. Ultimately, we wanted to get the printing started as quickly as possible, so we rushed and did the best we could think of.

If anyone is really hot pissed about this, you can cancel your order for it, but we're doing absolutely everything we can to make it as right as possible. If we took an extra couple weeks, we could probably have tracked down every detail and printed just the ones that needed printing and tried to make them as exactly as possible, but that seemed like a worse option than a small notation on the number and it didn't seem like we had a lot of other choices....