Elder scrolls Online Packaging quality

[thinkforgetfull]

erm.. Hi. sorry if this is the wrong place, but has anyone else had their copy be a little... banged up?

the fuzzy plastic layer in mine is completely shattered, and Molag Bal himself has a few spikes missing- none in any obvious places, as the holes for his stand are just full of excess plastic and i had to pick it out with a pin.
Not saying that it isn't cool, It really really is, but did I just get massively unlucky with the internals? the external is pristine without a single mark.