Dragon Age Inquisitors Edition

[Vlad]

Does anybody know what's happening on the oversold side of things?
Just my partner's brother ordered one maybe a month or two ago and whilst he received a shipping confirmation there's no game to be seen and so we're not sure what's happening but I have heard the oversold thing a lot and it wouldn't surprise me since they were on sale until maybe just a few weeks ago.

As for me, I'm not complaining greatly about the quality, sure, obviously could've been better but I went into it expecting utter shit and so it was okay, what I do have an issue with is how it was packed and handled and thus the damage caused.
I don't even understand how it was so chaotic with things supposed to be on the top tray ending up on the bottom tray and things being disassembled, etc.