Assassins Creed Statue/Figures

[JCage]

Originally Posted by xhunter

If true, they just robbed a bunch of people of preorder deposits. I don't care that they are non-refundable. If you are not going to ever produce the item, the deposit should be refunded. Terrible company.

You should contact your credit card company again and ask for a manager. The first person I talked to said the deposit was too long ago, but after I protested that assertion with a supervisor about the obvious inequity of refusing coverage when I put money down in good faith to a company that 2 years later fails to deliver the product. The supervisor corrected the first agent in that the 6 month window (or whatever it is) doesn't apply to preordered goods. They are currently working on refunding everything I paid to Triforce. Anyway, not sure what answer you will get but thought I'd at least share it and maybe worth it for you to try again on your deposit.

Cheers JC