what should I do

[gurpswoo1]

You could also say the opposite is true, look at the Keifer situation. Everyone kept quiet and discussed everything via PM. The result was everyone evolved was badly burn't.

I don't think we should restrict members from asking for advice on the best way to deal with a problematic situation. The community is here to help each other in the end and I think the advice provided will help both parties come to a mutually beneficial solution.

I agree the seller has done a nice favour in help exporting the item to buyer, but no one is blaming the seller, unless they used very poor packaging that is.

Not mentioning the seller username at this stage is right cause of action. This way they don't need to defend themselves should they feel victimised. At the same time the buyer can freely ask advice, on the best way to proceed without directly offending the seller or compromising a potential solution.