Dishonored / Skyrim / Fallout Litho's

[Matt16]

Just received this about the Skyrim litho. I'm assuming everyone has it but thought I'd post just in case.

Hello Skyrim fan and art lover,

We have some bad news about the Skyrim Lithograph.

These lithos were damaged in transit to the warehouse, and
unfortunately no one there noticed until they finally went on sale and
began to be packaged up for you all. While some of them were less
damaged than others, we decided that any damage at all was
unacceptable and the fairest thing would be to have them all destroyed
so we could start over fresh.

The order to have them reprinted is in, and they will be rushed to our
warehouse when they're done so they can start shipping out to you in
mint condition right away. We're being told to expect shipping to
start the week of April 1st, but we'll do everything we can to make
sure you get as perfect a litho as possible as soon as possible.

Because this is a numbered item, we're going to designate the new
prints with an asterisk so there will be no confusion in case the
fewer-than-ten unaccounted-for first run prints end up surfacing.
Numbering will now look like: 1/300 *, 2/300 *, etc. We're chasing
down the missing numbers from this first run so we can avoid any
collisions, but just to be safe, the asterisk will unobtrusively keep
things clear.

Since our overseas shipping costs are already crazy expensive, we
can't send you your other stuff separately. We know this isn't your
fault, and we feel bad, so we're going to add some store credit to
your accounts so you at least get something out of the ordeal. (If you
checked out as a guest, we can't do this automatically, so email us
and we'll try to work it out with you.)

We're really sorry this escaped notice until it was too late, and we
know you must have been excited to get your hands on it. We have a
proof copy from the first print run hanging in the office, and we
think once you see the final thing, it will have been worth the wait
to get it right. Please let us know if you have any other questions or
concerns.

The Bethesda Store

[rasmusvn]

In general you don't have to return the litho, just tear it up in the case of damage/getting a replacement.

I find it just a little troubling that they talk about mint condition, since I've often experienced small amounts of damage despite several replacements.

Also Ryan can you clarify this: "Since our overseas shipping costs are already crazy expensive, we can't send you your other stuff separately."

Does "other stuff" also mean other lithos if so how many do you plan on packaging together?

[Dreamcazman]

I got the email this morning (Aus time), just a couple of questions for Ryan.

1. I'm curious to know what damage occurred to the lithos, do you have any photos?
2. The email mentioned a credit that will be applied to our accounts. How much will we receive and when?

I hope these replacements don't detract from the value of them, considering they're a second run and all.

[The Russian Bear]

Originally Posted by Dreamcazman

I hope these replacements don't detract from the value of them, considering they're a second run and all.

Yea i'm a little worried about this too, but i don't think it will be an issue if all of the first run are destroyed. However if the less-than-ten unaccounted for first run prints make it into circulation then their is going to be a problem .

[toxicatom5]

Take a look at this listing....seller is definitely spinning this, must have a background in public relations

http://www.ebay.com/itm/Skyrim-Realm...item3a7f57a714

[SwiftDeath]

This annoys me to no end

Because this is a numbered item, we're going to designate the new
prints with an asterisk so there will be no confusion in case the
fewer-than-ten unaccounted-for first run prints end up surfacing.
Numbering will now look like: 1/300 *, 2/300 *, etc. We're chasing
down the missing numbers from this first run so we can avoid any
collisions, but just to be safe, the asterisk will unobtrusively keep
things clear.

When you see an asterisk, you think "what is wrong with this information?"

I.E. an asterisk next to a world record is heart-breaking

So now I'm not going to want to point out the fact that it's numbered as anyone that looks at it will automatically ask what does the asterisk mean?

Personally I think that's a terrible way of correcting the issue.

They really should have accounted for all lithos if they were going to do this but seeing as how they can't I would have much preferred them to use a different font or color on the numbering to show that it's the "second run"

Because I for one paid for the "first run"

If you can't tell I ain't happy about this

[Romeo]

Originally Posted by toxicatom5

Take a look at this listing....seller is definitely spinning this, must have a background in public relations

http://www.ebay.com/itm/Skyrim-Realm...item3a7f57a714

That scumbag needs to remove his listing and hopefully the Bethesda store finds out who he is and cancels his replacement order.


Edit: perfect! Ryan, can anything be done about resellers especially with the issue going on regarding the damaged lithos? If they were meant to be sold for hundreds then your company should have that profit, not some bottom feeder.

[toxicatom5]

Originally Posted by Romeo

That scumbag needs to remove his listing and hopefully the Bethesda store finds out who he is and cancels his replacement order.

I guess there is some small possibility they actually received it. I just got a chuckle out of the comments at the bottom now that we know more about what is going on...

[Treehouse_Ryan]

Originally Posted by toxicatom5

Take a look at this listing....seller is definitely spinning this, must have a background in public relations

http://www.ebay.com/itm/Skyrim-Realm...item3a7f57a714

Quick update on the saga of this guy: he wrote in and demanded we refund him "the market rate" of $325 instead of the price he paid if his replacement didn't show up by a certain date (and this was like four days after it had been mailed, so was very literally out of our hands). Super fun.

Also, new lithos tomorrow for Fallout, Skyrim, and ESO.

[thefunk007]

Not happy about this - full stop!