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[SwiftDeath]

Originally Posted by MortalMonday

Guys just got the word: there are no replacements available at this point. Not sure if they had replacemnts in the first place. They're all gone now at any rate. It's either send them back for a full refund, or accept a small discount to make up for the damage.

Did you just ask about the skyrim or did you also get Fallout/Dishonored as I've been meaning to ask after those?

[MortalMonday]

No replacements for Fallout lithos either. Those are all gone too.

[SwiftDeath]

Sigh thought as much

Kind of dropped the ball on asking for a replacement anyways though

Guess I get to live with it

Haven't even seen the state of my skyrim yet

[tibia_rocks2003]

Makes the less damaged ones worth that much more. Does not help the majority of the buyers though. Really hope this problem is solved for future lithographs.

[SwiftDeath]

Was really excited to start collecting lithographs for games but this really deflates the enamor I had for lithographs

What's the point of buying them if they come damaged?

Now I worry about my tomb raiders.....

[rasmusvn]

Originally Posted by SwiftDeath

Was really excited to start collecting lithographs for games but this really deflates the enamor I had for lithographs

What's the point of buying them if they come damaged?

Now I worry about my tomb raiders.....

They say Perfect is the enemy of good. You think about that and it works for 5 minutes

Another solution is to buy the rights for the art and have a proper printer handle it. It might be a tad more expensive

They package the giclees for TR themselves, so hopefully that solves these issues.

[MortalMonday]

They usually have replacements available. I'm not sure why they don't have any available this time. I mean, maybe they did have some replacements available and they just ran out; but they don't usually run out this fast. This is why I think they might not have had any replacements available to begin with. Can't say I'm not disappointed. At this point though, I've come to expect these types of things; so I guess thats why it doesn't sting as much this time.

[The Russian Bear]

Any idea if they will also refund the cost of shipping it back to them?

[MortalMonday]

Actually, I'm not sure that you'll have to ship them back. As Ras said, they may just ask you to rip them apart and send them pics of the ruined lithos.

[rasmusvn]

Originally Posted by MortalMonday

Actually, I'm not sure that you'll have to ship them back. As Ras said, they may just ask you to rip them apart and send them pics of the ruined lithos.

That is generally how it works, if they're damaged. They also refund the original shipping. At least they did in this case.



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Hi Rasmus,

In order for me to refund your money, please follow these three steps.
?Please send us a digital photos of the damaged lithograph, packaging, and lithograph number.
?Please include the lithograph number in your email.
?Please destroy this litho by hand tearing off the signature and number and provide photo to us.

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After 2-3 of these I got annoyed. It doesn't beat the "Reaper Attack" lithograph though.