Kingdoms of Amalur: Reckoning

[jugolicious]

So they won't do anything AT ALL?

If you paid by Paypal, open a case against them!

[MortalMonday]

They will refund my money, but I'm not interested in that. I just want them to replace the damaged game.

[jugolicious]

Hmmm, I guess in the end, if they really can't do anything, that might be the only method =(

[foreverflash]

Originally Posted by MortalMonday

Sketchy is an understatement; more like sheer BS.

One of my copies arrived beat up badly because of the piss poor packing. No bubblewrap, all contents mashed together. Shame on Treehouse.

My copies arrived packed the same way (but lucky very little damage if any at all). In no way am I defending Treehousebrands, but please, don't place all the blame on them for the poor packaging. This packaging method of "fit to box" is VERY VERY common across the entire Entertainment and Retail Industry. Almost every online specialty store I've had collectibles shipped from they are packaged in this manner (fit to box w/ no padding or padding only on 1 side w/ a few air packets). If your going to blame anyone, blame the fucking INDUSTRY for making this kind of packaging standard. And in case your wondering WHY it's standard - well that is simple: IT IS COST EFFECTIVE.

If you want excellent packaging that will only be provided by private sellers, and the occassional amazon or ebay seller. I've dealt with this more times than I can remember and it frustrates me to no end that these retailers can't add 1 extra step to their packaging and put some bubblewrap, peanuts or air packets on all 6 sides of the box. Doesn't have to be fancy, just has to have SOMETHING there for padding...This is just a dream though.

Again, please don't put all blame on Treehouse, they were just following Industry standards like everyone else. They are really an excellent retail management company that I've had consistently excellent service from across all stores (mass effect, gearbox, dead space etc)

[Gameshark]

I would ask for a refund, it will take 1 week to process.

[MortalMonday]

If I want a refund, I have to return the whole Signature Edition. I'm just gonna keep it and buy a replacement Special Edition on eBay.

[Gameshark]

Originally Posted by MortalMonday

If I want a refund, I have to return the whole Signature Edition. I'm just gonna keep it and buy a replacement Special Edition on eBay.

If you plan on selling the Signature Edition in the future it may be best to sell each of the contents individually that is if the box is badly damaged.

[lhurgoyf]

Got my signature edition, thankfully arrived with no damage. 160/1600 on the statue, debating whether or not I want to open it.

[foreverflash]

Originally Posted by lhurgoyf

Got my signature edition, thankfully arrived with no damage. 160/1600 on the statue, debating whether or not I want to open it.

Its technically NOT sealed man. You can open it and reseal it with normal packing tape (which is what was used to seal the figure). The box of the figure is not sealed.

PLUS

You HAVE to open it if its the signature. YOU have to know what signature you got. Salvatore, schilling or McFarlane.

PLUS

if u dont open it, you'll never know if they made a mistake or not and didnt give u a signed edition, or if it was damaged. etc...

[MortalMonday]

You'd have to be out of your mind not to open the statue. What if it's broken? You'd need to open and inspect it for damage at the very least.