The Art of Dead Space 3 Clamshell Collector's Edition Art Book.

[tonybsg]

Originally Posted by enesis

I also received it today and maybe all pack exactly the same way.
@tony : do you mean the dented like this ?

Spoiler!

Edge1 by enesisratu, on Flickr



Edge2 by enesisratu, on Flickr

Yes, mine has a similar big dent in one corner, and a smaller one in another.

Originally Posted by Matrix6

Who do you write to if I may ask kindly?

I'm on the same dodgy boat

I created a ticket at their customer service site.

Go to your account at eagear (or bioware store) and under your orders section you can create a new support ticket.

You will be redirected to a new site, where you will need a new account and then you should be able to complete the form.

After that you'll have an answer to your email (or the site), which you'll be able to reply directly.

Originally Posted by Madigan

As soon as you open your package, take a picture too see how it was packed, send them an email and post that picture on the facebook page.

Some guys said it arrived with paper as the only protection, no bubble wrap

Originally Posted by mosavon

That's how mine was packed, arrived damaged of course, they seem to require lots of info and pics before they will do anything. They should know how they packed it!!

I already sent them pics of the dents and in a follow up email (after I was asked) I sent them the packaging pics as well. It was extremely obvious that there was basically no protection at all.

[Radeontser]

Titan is also publishing a Limited Edition version of The Art of Dead Space, which will become available in March 2013. The Art of Dead Space (Limited Edition) has a limited run of 1000 copies, a glossy laminated slip-case, and comes with a signed print by game artist Patrick O’Keefe.

[Madigan]

Thanks for the info

[SwiftDeath]

Originally Posted by Radeontser

Titan is also publishing a Limited Edition version of The Art of Dead Space, which will become available in March 2013. The Art of Dead Space (Limited Edition) has a limited run of 1000 copies, a glossy laminated slip-case, and comes with a signed print by game artist Patrick O?Keefe.

So this is different then the clamshell artbook?

[Radeontser]

Originally Posted by SwiftDeath

So this is different then the clamshell artbook?

I believe so yes,seems to be similar to the limited halo books,3 different editions for one art book is milking it if you ask me

[toxicatom5]

Originally Posted by Radeontser

Titan is also publishing a Limited Edition version of The Art of Dead Space, which will become available in March 2013. The Art of Dead Space (Limited Edition) has a limited run of 1000 copies, a glossy laminated slip-case, and comes with a signed print by game artist Patrick O?Keefe.

Do you have a link for this?

[ingmar1988]

Originally Posted by toxicatom5

Do you have a link for this?

item is not on page yet, but will be available here

http://titanexclusives.myshopify.com...ions/frontpage

[winds]

I just received mine and have to say mine was well packed. I'm not sure if others have a higher standard than me or mine was just packed differently? Mine came in a box with sturdy cardboard slots in each of the 4 corners so the book wouldn't shift around, then padded with tons of thick brown paper so it wouldn't move an inch. Needless to say mine came in mint condition.

Maybe others were just unlucky?

[Matrix6]

@tonybsg Thank you for the info, I shall attempt to do just that. So, can you send pictures via support ticket?

[tonybsg]

Originally Posted by Matrix6

@tonybsg Thank you for the info, I shall attempt to do just that. So, can you send pictures via support ticket?

No worries mate, everyone should drop them an email in my opinion. I don't know how they will resolve this but they must take the situation very seriously.

If I'm not mistaken their message system supports attachments. However, I used my photobucket acc and sent them direct links of the pics.