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  #101  
Old 02-04-2013, 03:30 AM
Sebye Sebye is offline
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Default Re: The Art of Dead Space 3 Clamshell Collector's Edition Art Book.

Puk, that really sucks. I can feel your pain as a fellow collector.
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  #102  
Old 02-05-2013, 08:57 PM
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tonybsg tonybsg is offline
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Default Re: The Art of Dead Space 3 Clamshell Collector's Edition Art Book.

Quote:
Originally Posted by Puk View Post
An btw.
Ryan, what kind of freak (yes, i mean it) filled the cardbox with Paper and placed the book on top of it.?
How often do we ask for "Bubblewrap", "we are collectors, take us serious"???
It is an old and neverending wish to hope that somebody usses his brain on packing a box...
How often do you want us to ask for it? 10 times...a 100 times?

Holy shit, Paper+ Book on it, card box closed....and here we go and fly around...INSIDE...the box!
I would do it better, 100%.
I like the dents on the clamshell...they give it personality...fuck
After my experiences, normal, simple persons take more care of packaging, because you buy from them things they once
maybe loved...
Companies on the other side...
I completely understand you mate, mine was shipped in exactly the same way.

"Fortunately", mine only has two dents...

$50 for this packaging...

Second clamshell I receive with dents (after the Mass Effect Artbook).
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  #103  
Old 02-07-2013, 04:47 PM
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Sylfaris Sylfaris is offline
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Default Re: The Art of Dead Space 3 Clamshell Collector's Edition Art Book.

hm my clamshell edition still hasn't arrived here yet oO

Also seems like tracking system won't work ..

@Ryan
can you look into this? I got an E-Mail that it has been shiped on 25.01.2013? Would be really great if you help me :-)
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Last edited by Sylfaris; 02-07-2013 at 04:51 PM.
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  #104  
Old 02-07-2013, 05:24 PM
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Matt16 Matt16 is offline
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Default Re: The Art of Dead Space 3 Clamshell Collector's Edition Art Book.

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Originally Posted by Sylfaris View Post
I got an E-Mail that it has been shiped on 25.01.2013? Would be really great if you help me :-)
Mine shipped the same date as yours and has just turned up today so I wouldn't worry, it's probably just around the corner.

I see what everyone's saying about the packaging to, it's shocking!! I don't know whether its luck or a miracle but mine still in one piece
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  #105  
Old 02-07-2013, 05:26 PM
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Sylfaris Sylfaris is offline
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Default Re: The Art of Dead Space 3 Clamshell Collector's Edition Art Book.

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Originally Posted by Matt16 View Post
Mine shipped the same date as yours and has just turned up today so I wouldn't worry, it's probably just around the corner.

I see what everyone's saying about the packaging to, it's shocking!! I don't know whether its luck or a miracle but mine still in one piece
Ah okay i hope so
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  #106  
Old 02-08-2013, 09:16 AM
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Default Re: The Art of Dead Space 3 Clamshell Collector's Edition Art Book.

Just fyi I sent them a detailed email regarding the condition of my book and the overall packaging (Ryan told me to do so).

I will inform of what will happen asap.
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  #107  
Old 02-08-2013, 09:53 AM
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rapidly-greying rapidly-greying is offline
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Default Re: The Art of Dead Space 3 Clamshell Collector's Edition Art Book.

I threw the box out and later on remembered about the pendant. Luckily it was wrapped in a padded bag so it was fine. Lovely piece it is too.

The book is amazing.
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  #108  
Old 02-08-2013, 10:07 AM
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enesis enesis is offline
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Default Re: The Art of Dead Space 3 Clamshell Collector's Edition Art Book.

I also received it today and maybe all pack exactly the same way.
@tony : do you mean the dented like this ?


Edge1 by enesisratu, on Flickr



Edge2 by enesisratu, on Flickr
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  #109  
Old 02-08-2013, 11:31 AM
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Matrix6 Matrix6 is offline
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Default Re: The Art of Dead Space 3 Clamshell Collector's Edition Art Book.

Quote:
Originally Posted by tonybsg View Post
Just fyi I sent them a detailed email regarding the condition of my book and the overall packaging (Ryan told me to do so).

I will inform of what will happen asap.
Who do you write to if I may ask kindly?

Quote:
Originally Posted by enesis View Post
I also received it today and maybe all pack exactly the same way.
@tony : do you mean the dented like this ?


Edge1 by enesisratu, on Flickr



Edge2 by enesisratu, on Flickr
I'm on the same dodgy boat
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  #110  
Old 02-08-2013, 03:50 PM
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Madigan Madigan is offline
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Default Re: The Art of Dead Space 3 Clamshell Collector's Edition Art Book.

As soon as you open your package, take a picture too see how it was packed, send them an email and post that picture on the facebook page.

Some guys said it arrived with paper as the only protection, no bubble wrap
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