Metal Gear Solid Ultimate HD Collection Zavvi World Exclusive only 4000 worldwide - Page 125

Saturn · #**1241** 02-24-2012, 09:48 PM

I confirm my PS3 Edition came in Mint condition - I was making quite a drama about this, but all ended well! Now I'm not sure if I should return the Xbox version or keep it the way it came.

themidlandmaster · #**1242** 02-25-2012, 04:36 AM

Quote:

Originally Posted by Saturn

I confirm my PS3 Edition came in Mint condition - I was making quite a drama about this, but all ended well! Now I'm not sure if I should return the Xbox version or keep it the way it came.

Just smash it to pieces and claim it as a refund [!]

(Sarcasm)

RyT · #**1243** 02-25-2012, 07:52 AM

easily the zavvi can just cancel out paypal as a payment option.. that way the company can either choose to refund via credit card or not.. or usually no refunds but just send replacement.. dodgy I know you can have plenty replacements sent but then again all arrived damaged so not worth it..to get refund you must send the item back.

that is why when I sell something on Ebay, I offer tracking... that way no one can lie about it..

Also even though I have not received my MGS HD Collection yet, I have yet to file a claim with paypal. I prefer to contact them properly first. If they choose to ignore then I'll go paypal.

ferrari100 · #**1244** 02-25-2012, 07:56 AM

My ebay always now ALWAYS sends with tracking. It cost just an extra 75p to do this within the uk but £4.95 worldwide.

I dont understand why companies dont spend this much extra to asssure themselves that people are not going to claim for an item as noot recieved.

Again, I feel this is why some companies do not ship outside there own territory.

This problem caan then be contained and tracking prices are kept to a minimmum by not exporting.

nipperkipper · #**1245** 02-25-2012, 08:45 AM

Quote:

Originally Posted by RyT

easily the zavvi can just cancel out paypal as a payment option.. that way the company can either choose to refund via credit card or not.. or usually no refunds but just send replacement.. dodgy I know you can have plenty replacements sent but then again all arrived damaged so not worth it..to get refund you must send the item back.

that is why when I sell something on Ebay, I offer tracking... that way no one can lie about it..

Also even though I have not received my MGS HD Collection yet, I have yet to file a claim with paypal. I prefer to contact them properly first. If they choose to ignore then I'll go paypal.

Your patience is very commendable and the way things should be done

RyT · #**1246** 02-25-2012, 11:35 AM

Well I always thought that if you write to anyone nicely, you will get a nice response..

Just got a reply from the customer service, they will send me a self declaration form within 48 hours. I need to sign and send them back via email. I can either request for refund/ replacement.