The Art of Dead Space 3 Clamshell Collector's Edition Art Book. - Page 14

Biggav4000 · #**131** 02-12-2013, 08:55 PM

Mine still have not turned up either

Sylfaris · #**132** 02-13-2013, 06:22 AM

mine arrived yesterday as i visited the customs .... *sigh*

Dreamcazman · #**133** 02-13-2013, 07:28 AM

I ordered two books and I should have them in the next day or so.

Hope to God they are packed properly and not damaged.

MortalMonday · #**134** 02-13-2013, 08:00 AM

I'm really surprised that this is still not sold out.

questate · #**135** 02-13-2013, 08:50 AM

Quote:

Originally Posted by nipperkipper

I havent received mine yet which seem odd, i have my dev team edition (shipped one week later) but not this

And the tracking number treehouse have given is incorrect and they havent reposnded to my message about the incorrect tracking number - anyone else had theirs not arrive yet (in the UK?)

Hey Nipp mate, I received mine well packed and had the chrome diamond pendant included

Madigan · #**136** 02-13-2013, 05:52 PM

Quote:

Originally Posted by MortalMonday

I'm really surprised that this is still not sold out.

The ME artbook sold faster I think 1500 units in less than a month.

tonybsg · #**137** 02-13-2013, 07:56 PM

They decided to send me a replacement book after showing detailed pics of my book and packaging! I also included pics of my Mass Effect Clamshell which was dented as well.

Great customer service, I think they thought of the fact that the returing shipping costs would be huge (I mentioned that in our conversation) so they just send me another one.

They informed me of their efforts to make the warehouse people prepare their shipments with better packaging and asked me to give feedback as soon as I receive the new order.

I'm very glad of course, hope that I receive a mint book this time!

Matrix6 · #**138** 02-13-2013, 09:14 PM

Quote:

Originally Posted by tonybsg

They decided to send me a replacement book after showing detailed pics of my book and packaging!

Can you post a pic of said damaged book? I'd like to compare it to what I received

tonybsg · #**139** 02-13-2013, 10:50 PM

Hey matrix, didn't they offered to send you a replacement book as well?

As I said, mine has a dent like this, only bigger:

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It's just on the other side, at the spine. To be more presice, as you look the book, it's on the left upper corner. It's a little bigger than the one above, and it goes along the spine as well.

Sebye · #**140** 02-19-2013, 02:39 AM

I was on the website of Titan Books, the publisher for the art book proper, and I noticed this sentence at the end of the page for the art book, "Titan are also releasing a special Limited Edition of the book in March." Can anyone explain this?

Link: http://titanbooks.com/blog/explore-s...-dead-space-3/