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  #211  
Old 12-06-2012, 02:11 PM
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Default Re: Art of Assassin's Creed III Limited Edition

Got mine from Forbidden Planet today and it is superb - still trying to sort the mess with Ubi and my paypal payment was over 45 days ago so no hope there...
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  #212  
Old 12-06-2012, 02:46 PM
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Default Re: Art of Assassin's Creed III Limited Edition

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Originally Posted by Romeo View Post
What did it end up costing you out of pocket?
I'm really confused, mine is still on the way.
Mine is shipped but I wasn't provided with a tracking number.
I payed GBP 18 for shipping it from the UK to Germany....

I really would like to know what I payed GBP 18 for....

Also the support isn't answering any mails....
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  #213  
Old 12-06-2012, 05:25 PM
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Default Re: Art of Assassin's Creed III Limited Edition

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Originally Posted by zyntex View Post
I'm really confused, mine is still on the way.
Mine is shipped but I wasn't provided with a tracking number.
I payed GBP 18 for shipping it from the UK to Germany....

I really would like to know what I payed GBP 18 for....

Also the support isn't answering any mails....
To be honest it's a 2kg package so shipping is pretty high on it and, from the UK, there's a basic ?5.45 surcharge for tracking (if they did!!) on top of normal post cost - we get relaly hit here for tracked post cost

Hope it gets to you soon - they're not answering anyone on anything....
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  #214  
Old 12-06-2012, 07:38 PM
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Default Re: Art of Assassin's Creed III Limited Edition

I spent the extra money and went with Titan, plus ordered some other books too.
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  #215  
Old 12-07-2012, 12:13 PM
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Default Re: Art of Assassin's Creed III Limited Edition

Oh wow. I just ordered my copy from Titan a few days ago, and they shipped it super fast caue it's already like one town over on a FedEx truck. I should have it in a few hours. Hope it's in good shape!
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  #216  
Old 12-07-2012, 03:25 PM
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Default Re: Art of Assassin's Creed III Limited Edition

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Originally Posted by Redmagster View Post
Got mine from Forbidden Planet today and it is superb - still trying to sort the mess with Ubi and my paypal payment was over 45 days ago so no hope there...
Sucks that you're out of your claim period!

I have just escalated my paypal dispute to a claim after having not heard from them since opening the dispute and then my incident has been closed on the Ubishop site and nobody has bothered to even contact me since I last pestered them on Monday.

I made it perfectly clear that I would be making a claim with paypal if they don't do something about it. They tried to call my bluff and now they are in for a shock.

Never will I order from the Ubishop again!! I think as we are such a tight community, we should boycott the Ubishop. They have just completely fucked over their customer's and clearly aren't prepared to do anything about it. If anybody from Ubisoft or the Ubishop CS, Coupons to use on your online store is NOT a fair exchange for return postage costs.
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  #217  
Old 12-07-2012, 03:34 PM
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Default Re: Art of Assassin's Creed III Limited Edition

very true

Ubiworkshop are awesome though
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  #218  
Old 12-07-2012, 03:37 PM
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Default Re: Art of Assassin's Creed III Limited Edition

Quote:
Originally Posted by themidlandmaster View Post
very true

Ubiworkshop are awesome though
Wow OK I have sent them about 7 emails about damaged product returns and not received a responds and its been mover 3 weeks
That's not awesome

And yes that is ubiworkshop
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  #219  
Old 12-07-2012, 03:41 PM
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Default Re: Art of Assassin's Creed III Limited Edition

Quote:
Originally Posted by MortalMonday View Post
Oh wow. I just ordered my copy from Titan a few days ago, and they shipped it super fast caue it's already like one town over on a FedEx truck. I should have it in a few hours. Hope it's in good shape!

I'm lost on this.. I just got a shipping email today from Titan saying it's coming tomorrow. But why did I order in GBP in what appeared to be a UK website and then the books ship from Chicago?
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  #220  
Old 12-07-2012, 03:47 PM
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Default Re: Art of Assassin's Creed III Limited Edition

Quote:
Originally Posted by themidlandmaster View Post
very true

Ubiworkshop are awesome though
Quote:
Originally Posted by LowlyAssassin View Post
Wow OK I have sent them about 7 emails about damaged product returns and not received a responds and its been mover 3 weeks
That's not awesome

And yes that is ubiworkshop

Lowly is right, there are horrible unfortunately. I could go on and on about how bad they were. First you cannot get help. I emailed them with a simple question on 11/20. Last night, 12/6 at 9pm I received a reply. Three weeks to answer something easy!

To top it off I had a preorder for something but soon after I placed my order they released a coupon/discount code. I emailed them and waited a while for a reply asking if they'll apply the discount since my order never shipped. By the time they replied the order shipped and their answer was that cannot apply discounts to shipped/completed orders.
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